Dynamics 365 is made up of module type applications, which are hosted entirely in the cloud. These applications leverage the basic functionality of Microsoft’s larger products Dynamics NAV and Dynamics CRM.
Due to the licensing model, mid-market organisations can start with one application and add others as they grow or their need for additional functionality arises. Enabling businesses to work smarter, faster and with greater flexibility.
- Engage customers – create personalised experiences across a variety of channels
- Empower employees – give your team familiar tools and actionable insights
- Optimise operations – anticipate and manage business needs with more intelligent processes and predictive guidance
- Transform products – automate processes, innovate new business models and shift from being reactive to proactive