Support & Aftercare

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You take care of your business, we take care of the software that supports it.

We’ve worked hard to create support services that not only meet the needs of our clients, but add significant value to them. From our IT service desk to our web-based consultancy, we feel our support services truly differentiate us from competitors.

As a customer of Acora you can choose the level of support you need, and you’ll have access to a number of different services, including:

Download our support services brochure for more information.

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Support Services


Incident Management

Access to our world class IT support desk


New Starter Training

Get your team up to speed quickly and easily


Training Days

Further development for your team


Minor Development Work

Small software changes, speedily resolved


Dedicated Account Manager

A friendly first point of contact


SQL Audit

Ensuring your technology is optimised


Back-up and Restore

Enjoy peace of mind about company data


Software Expert System Review

An annual in-depth health check for your software


Knowledge Hour

Book web-based sessions with experts on topics of your choice


Dial a Consultant

Make calls to our experts with any questions you may have


Technical Support

Outsource the management of your database and infrastructure

We have known Acora a long time and they have proven to be a very good partner for us. I am very happy with them as a team, as they understand our business and know where we are going. We talk to them regularly about changes to our business and how they can support us.

Neil Crowther, Managing Director, Ardent


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